THE HIRING CONTRACT IS TO BE BETWEEN THE HIRER AND THE PROPERTY OWNER
Please read these terms and conditions before booking your holiday cottage. If you have any questions about them please do not hesitate to contact us.
THESE CONDITIONS MUST BE STRICTLY ADHERED TO.
The Occupier is the person named on the booking form, and he/she is responsible for the obligations and conditions of hire. The Occupier shall not pass the booking to another party and shall be in residence at the property during the whole of the letting period. The Occupier must notify The Agent of any changes to the number of people staying at the property in writing before the booking starts
Bookings made more than 2 months in advance require a deposit of a third and the balance payable 2 months before occupation. Bookings made 2 months or less before occupation require payment in full at time of reservation.
WE reserve the right to refuse any booking.
The accommodation is let for the specified number of tenants only. The name of each occupant is to be listed on the booking form together with the ages of those under 21 years and there is to be no alteration to this list without the prior consent of ourselves. We regret we cannot accept bookings from groups where all are under 21 years of age.
All properties are let on the basis that the accommodation is for holiday use only and that no rights to remain in the accommodation exist for the tenant or any person accompanying him/her on holiday.
A "deposit against breakage and good housekeeping" of £100 is held for each letting, and is returnable in full, normally within 14 days of completion of the holiday should no loss or damage be incurred. Please ensure that the booking name is correct, as the 'deposit against breakage' is returned to the named person.
In the event of our property being no longer available, we will endeavour to offer you a suitable alternative or a full refund. The tenant shall have no further claim against us.
We reserve the right to amend prices/descriptions quoted in the website due to errors and/or omissions. Whilst every effort has been made to describe as fully as possible the property in question. We cannot be held responsible for any disappointment caused where a customer has differing expectations to those detailed in the description. All details on the website are given in good faith and believed to be correct, but their accuracy is not guaranteed.
Where car parking is provided, use of this is entirely at the tenant’s own risk.
No animals or pets are permitted except by prior arrangement with us. At the end of the holiday any evidence of the pet must be cleared.
We cannot accept responsibility for work taking place outside the boundary of the property nor for any noise or nuisance arising from works over which we have no control. We cannot accept liability for events that occur outside our control, such as normal breakdown of domestic appliances; plumbing, wiring and damage resulting from exceptional weather conditions. Once advised of a problem, we will take immediate action to effect a speedy solution, minimising inconvenience caused.
No Smoking, inside the property.
Tenants must observe any general rules and regulations applying to the property. Tenants must do nothing to make void any policy of insurance, must not cause a nuisance to neighbours and must allow us reasonable access.
Premises must be vacated by 10am on the day of departure and occupied after 4pm to allow adequate time for cleaning the premises.
Cleaning and damage - The Occupier must agree to take good care of the property and its contents and on departure leave it in a clean and tidy condition. The good housekeeping deposit will be returned to the Occupier within two weeks of the end of the stay provided that the property has been left in a satisfactory condition. The sum is held to cover any losses, damage and additional cleaning charges that may arise if the property is left in an unsatisfactory condition however caused, but excluding reasonable wear and tear. The Occupier may not be charged for minor items but is responsible for all breakages and damages and the cost will be payable on demand. All damage, loss or breakage to the property or contents must be reported to us as soon as possible. We will repair the damage as soon as is practical.
Tenant's liability is not limited to the £100 deposit against damage/breakage.
Liability - Subject to clause 10, we shall not be liable to the Occupier or members of his party for any accident, loss, damage, injury, expenses, or inconvenience that may be incurred in connection with the rental howsoever suffered or incurred by the Occupier. We recommend that you insure for such loss.
Circumstances beyond our control - Except where otherwise stated in these Conditions, neither the Owner nor the Agent shall be liable for any change or cancellation which is a result of unusual and unforeseeable circumstances beyond its control; for example fire, flood, exceptional weather conditions and epidemics.
Nothing in these Terms and Conditions purports to limit or exclude liability for personal injury or death as a result of the negligence of the Owner, it agents and sub-contractors (including the Agent). Your statutory rights are not affected.
Complaints - We hope your holiday runs smoothly but if you do have a complaint it is essential that you report it immediately so that we can do our best to resolve it. We cannot accept claims for compensation lodged after departure as it is no longer possible to investigate the problem and take remedial action. We shall not be held liable for any sudden invasion of pests or breakdown of appliances although any breakdowns will be fixed as soon as reasonably possible. Under no circumstances will our liability exceed the rental paid for the property.
Personal property left by the tenants can be forwarded. Unclaimed articles will be disposed of after a period of 28 days.
Breach of any of these conditions shall entitle us to resume possession forthwith.
CANCELLATION
In the event of a cancellation, for any reason, we will make every effort to re-let the property at full cost (or reduced rate if applicable).
If the property has been re-let, we will refund all monies paid less a £50 administration fee, once the deposit has been received by us for the new booking and these funds have cleared. If we are unable to re-let the property you will become liable for the full cost of the holiday.
It is a condition however that we are notified immediately by telephone of the circumstances giving rise to a cancellation, and promptly confirmed in writing.
We strongly recommend that you take out Cancellation Insurance.
email: info@beachshacks.co.uk
or call 07919 622472